If anyone out there knows anything about handling short sales and loan modifications, it is Wachovia. They could/should teach a class on how to handle them efficiently, smoothly and professionally. You get the feeling that you are working with a real person making logical decisions and not some kid who takes pleasure in playing video games that focus on hurting other people. If you have done a short sale or loan modification, you would understand what I mean!
Hats off to you Wachovia for raising the bar. Here is to hoping the rest of the industry follows you closely!
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